Global supply chains involve countless moving parts, from manufacturers and freight forwarders to customs agencies. In the early 2000s, this complexity was exacerbated by a patchwork of incompatible logistics software. Companies struggled with blind spots in their operations. Data was trapped in silos, shipments slipping through cracks because no single system could connect the entire supply chain. Then Canadian software firm, Descartes Systems Group, went on a buying spree that continues to this day.
📊 Snackable Stat: 200,000+ companies across 160+ countries.
That’s the breadth of Descartes’ Global Logistics Network - digitally linking manufacturers, carriers, retailers, and regulators in real time. This neural network has become the “plumbing” of global commerce, ensuring that supply chain data flows smoothly worldwide.
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Thanks to all who’ve voted so far. In December’s first release, we’ll introduce what’s next based on results.
Here’s what you’ll learn:
How to turn industry fragmentation into a strategic buying advantage and remain disciplined in the process.
Why post-acquisition integration matters just as much, if not more than the deal itself.
How, when done right, network effects can create unbreakable customer moats.

$5M Blind Spots
Managing global supply chains in the 2010s meant wrestling with a nightmare of disconnected software. One system tracked warehouse inventory. Another managed trucking. Separate platforms handled ocean freight, customs, and order fulfillment. None of them talked to each other.
Companies were flying blind. While 70% of organizations flagged supply chain visibility as a critical priority, only 6% actually achieved it. The other 94% operated with massive gaps in their own operations.
The damage went beyond frustration. Employees burned 1.8 hours each day hunting for information across disconnected systems and duplicating data they couldn't find. A company with 1,000 workers hemorrhaged roughly $5 million annually just from this productivity drain. Logistics teams torched entire workdays tracking down shipment details or reconciling conflicting data between platforms that refused to sync.
Worse, the blind spots triggered cascading failures. When shipping data in one system failed to update another, delays multiplied. Shipments vanished. Customs clearances stalled. Companies with fragmented systems faced 50% more supply chain disruptions than those running integrated platforms, turning inefficiency into outright chaos.
For businesses juggling dozens of carriers across international borders, every gap became a crisis waiting to happen. A delayed container in Shanghai wouldn't trigger alerts in the warehouse system. A customs hold in Rotterdam left inventory teams scrambling with zero warning. Without real-time visibility, companies spent their days firefighting problems that should never have ignited.
Global logistics desperately needed a unified operating system: one platform that could connect every link in the supply chain. But the industry's radical fragmentation made this nearly impossible. Thousands of specialized niche players each controlled their own piece of the puzzle. No one had cracked the code on stitching them together profitably.
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The 34 Deal Assembly Line
Descartes spotted opportunity in the chaos. Rather than building an all-in-one platform from scratch, it went shopping. The strategy was surgical: acquire best-in-class tools for each supply chain link, then weld them into a unified system.
The buying spree was relentless. Since 2016, Descartes has snapped up 34 companies for roughly $1.4 billion, averaging one deal every few months. These weren't splashy megamergers. They were targeted acquisitions of specialized software makers solving specific logistics problems. Each deal plugged a gap in the platform.
In March 2025, Descartes paid $115 million for 3GTMS, a transportation management system that strengthened its tools for truckload and parcel shipping. Earlier acquisitions brought real-time freight tracking from MacroPoint and trade compliance data from Visual Compliance. Every capability got folded into the growing platform.
The discipline was critical. Descartes hunted profitable niche leaders at reasonable valuations, leaving room for solid returns. The company averaged roughly $41 million per deal, targeting companies that could deliver immediate revenue and strategic fit. This wasn't growth for growth's sake.
The real power emerged after closing. Descartes became expert at integration. After buying a company, the team quickly plugged its software into the cloud platform and offered the functionality to thousands of existing customers overnight. A small truck-routing app, once under Descartes' umbrella, suddenly had access to a massive global client base.
CEO Ed Ryan described the vision: connecting "shippers, carriers, and logistics providers to efficiently digitize and manage the lifecycle of shipments."
Descartes was assembling a unified logistics platform piece by piece. Every competitor became a potential future module. Every fragmented corner of the market was an acquisition target waiting to be absorbed.

Why 95% of Customers Never Leave
Fast forward to today. Descartes operates the world's largest neutral logistics network, connecting manufacturers, freight forwarders, airlines, ocean carriers, retailers, brokers, and governments in real time. The platform spans the entire supply chain, managing everything from ordering and inventory to shipping and customs clearance.
The breadth is unmatched. Descartes is the only provider with a truly end-to-end logistics platform. Most competitors still sell narrow point solutions. That comprehensive reach creates powerful network effects. With 200,000 companies plugged in across 160 countries, every new customer strengthens the value for everyone else. Leaving becomes nearly impossible.
The stickiness shows in the numbers. Descartes maintains a 95% customer retention rate. Once a business connects to this network, unplugging would cripple operations. The switching costs are brutal.
The financial performance reflects the moat's strength. Fiscal 2025 revenue hit $651 million, up 14% year over year, with net income of $143 million and a 22% net margin. The adjusted EBITDA margin sits at 44%, showcasing the scalability of a software network business.
Investors noticed. Descartes earned recognition as a top-tier compounder in the SaaS logistics space, with stock returns reflecting years of profitable growth.
Perhaps more telling: Descartes commands the logistics software category. Industry analysts consistently rank it as the number one player with no clear second. The platform became essential infrastructure for global trade, the invisible plumbing keeping supply chains flowing worldwide.
Here are the takeaways you can apply:
Solving fragmentation can often build you a moat. When customers juggle too many tools or vendors, the company that unifies the experience wins. Descartes saw chaos in logistics software and turned it into opportunity by connecting the dots others ignored.
Use acquisitions to buy capabilities and to solve said fragmentation.
Instead of chasing big, flashy deals, Descartes acquired small, profitable niche players that filled strategic gaps. In any industry, disciplined tuck-ins often build more durable value than headline-making mergers.Your acquisition strategy should support your existing ecosystem
Acquisitions only create value if the acquired pieces actually work together. Descartes’ strength wasn’t just buying companies - it was stitching them seamlessly into a platform customers couldn’t live without.Integration capability is your real competitive advantage Acquisitions only create value if the pieces actually work together. Descartes' strength wasn't just buying companies. It was stitching them seamlessly into a platform and cross-selling to thousands of existing customers overnight.

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